I evaluated more than 60 Chatbots and I think these features will elevate Answerly to the top 1%, specially with this new awesome Forms feature.
- Enable to associate more than one forms from an agent that can be triggered on quick replies
- this might be a game changer to any chat-based products; add an additional field, to be able to use the fields as part of the input prompt to the agent - many of my customers wants to be guided with certain questions to get a specific answer from the agent.
- enable to have human handover field from the forms
I would like to know what others think.
Best regards,
Marvs