Conversation with that ID does not exist

Answerly
1

just a heads-up: when I chat with the chatbot and then leave the chat, if I try to go back without clearing my browser history, I often see a message saying 'A conversation with that ID does not exist. Just thinking of the end user will not know that has to clear the browser history to start a new conversation.

Screenshot 2023-12-12 at 21.50.51
Screenshot 2023-12-12 at 21.50.51704×1048 21.4 KB

And also this popped up to

Screenshot 2023-12-13 at 10.37.01
Screenshot 2023-12-13 at 10.37.01652×1048 62.9 KB

2

Hi Arben this is happening normally when the user delete the conversation history from the dashboard. now it should be fixed can you confirm?

3

Hi Simone thank you seems to be working fine hopefully it stays that way.