Conversational forms make the bot not use the knowledge base

Answerly
1

When i turn OFF conversational forms, the bot answers correctly.

When I turn ON conversational forms, the bot does not take anything from the knowledge base and only hallucinates.

See video below.

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1 Like
2

Hi, i have sent this to Fatos for review, thanks for letting us know

3

is this resolved?

4

Hi @paradisianway

Yes, this has been resolved. Is this affecting you by any chance?