Support help

Hi. Simone this is the fifth time asked us for help to connect the domain. Can you help me to connect it plz. This is getting a little bit silly now. I have added the domain but still get the same message.

Could not add custom domain. Please check if it’s a valid domain or reach out to support for help.

Hey @Zeni

Some DNS providers don’t allow automatic CNAME records. Can you please dm me the domain that you want to connect as well as what provider for the DNS you use?