Hi, I tested and replicated consistently a bug with the full page embed
Whereby if we open a video or a GDPR link within the Answerly chat, it opens that full page within the widget, but then when I press the back button it doesn’t just go back to the chat, but it goes back to the Facepop interface instead
And in the FP interface if I press the CTA button for Answerly bot again, it goes straight back to the full page embed, and not back to the chat
So this is kinda a loop, with no way for the user/visitor to get back to the chat after entering a full page embed in the widget
Another bug I noticed is with Human Takeover whereby the ‘run code’ option didn’t work, because my script did not appear, and nothing seem to happen after the bot replies that I’ll be connected to a human.
Roughly a week ago, the same ‘run code’ option works partially correctly because at that time even though the existing facepop/answerlychat did not get disappeared/hidden, but at least my code/script triggers the live chat button widget kinda overlayed on top of the existing facepop/answerlychat
But now it’s not showing the live chat widget at all