Custo domain stopped working

Answerly
1

Dear Team,

I have taken the highest option with white label, and it was working till last 2 days. Now, the subdomain.mydomain link is not working.

Please help @Fatos, @Simone. I need urgent support as my bots are not accessible.

Edit: Looks like even https://app.answerly.io is not working

2

Hello @LiamStark

I just checked our domain and it is working. If none of the domains work for you, is it likely the issue is on your end?

Could you let me know your custom domain so I can check as well?

4

I cant post the name publicly. What are options do i have to shzre the chatbot location in website?

5

Hi Liam, send me a private message with the URL, and I will check that for you.

6

I replied. Can you please check.