Fatos
1
Now, you can specify a list of words that will automatically trigger a human takeover.
The setting is easy to access. Just head to Human Takeover and scroll down to see the new textbox.
Note: We already support a very big list of English human takeover words. Only use this if you want to further add to that list.
Best part? It’s available across all tiers! 
DeKay
2
Even I am logged into my account, I do see a blank screen if I click on Human Takeover …
Please fix it! Thanks,
DeKay
Fatos
3
Hey @DeKay
This update was released at a time when human takeover settings were at a different page. You can find these settings now here: https://app.answerly.io/agents/human-takeover