My bot does not recognize my agent's widget

[Jose]

Hello team,

I am encountering issues in associating my agent with the bot Widget on the platform. Although everything seems to be set up correctly, the platform indicates that my bot Widget is not associated. Could you assist me in resolving this issue? Thank you.

[Simone]

Hi José, I just tested your chatbot, and it appears to work just fine for me.
Ensure you have selected a chatbot to attach to your agent in the “My Chatbots” menu on the left side.

[Jose]

Solucionado, gracias por tu apoyo!