Need help in getting customer details while he initiates his conversation with the bot

Hi,

I need help in creating a way to get customer name, email ID and contact number when he / she sends the first message to the bot. I connected Zagomail and google sheet to the account but I still don’t know how to get client data to it.

Please help.

Hi Rocketalgo, currently, you cannot obtain this information.
We are working on a new update (conversational form) scheduled for release this month (January 2024), which will enable you to do so.