Problems with the knowledge center

[ffxavi]

Hello. I have a serious problem with the documentation that I am putting in the knowledge center for learning the chatbot. My problem is that it does not fit the information I am giving you through different channels. He invents data that I do not provide. Can you please help me. I hope your answer. Thank you

[Simone]

Hi ffxavi

Here is a brief document to help you understand why you are getting incorrect answers from your chatbot. Please feel free to contact me via personal chat.

My chatbot provides inaccurate responses

Let’s explain why sometimes our Agent provides wrong or completely false information. The source of the problem is related to how the LLM ChatGPT works. In a few words, The AI aims to always give an answer. If it can’t find the right info in the provided dataset, it will invent a response. This phenomenon is called hallucination. To prevent this from happening, here are some tips: First of all, make sure you don’t include more than one source of the same content inside the knowledge hub. F…

[ffxavi]

@Mi chatbot proporciona respuestas inexactas

o incluir más de una fuente del mismo contenido

Thanks