Repeating GDPR prompt after each message

Answerly
1

I’ve had several clients or users say that sometimes the bot repeats the GDPR prompt after each message they send. Why can this be?

2

I’m thinking maybe it could be that they are refreshing the page before the message is sent? So when the page is loaded again they will receive two times the message? I will have the team to look into this.

3

nope. i saw it in action. it was like:

C: Hi, I’m wondering X.
B: First you need to accept GDPR
C:I agree
B: Thanks, info about X
C: Does that mean Y?
B: First you need to accept GDPR
C: I agree.
B: Thanks, Yes that means y, anything else?
C: Could I do Z?
B: First you need to accept GDPR
C: I accept.
B: Thanks, yes you can do Z