I have a sitemap for a client, and also a google doc with many Q&A’s in the recommended format
Question:
Answer:
but it doesn’t seem like the agent is taking from the google doc, even exact questions.
What is the problem?
Sitemaps are not known to be the most reliable resource, since they have a lot of unnecessary data that can confuse the chatbot.
I think this might be the reason why the agent is taking from the google doc instead of the sitemap.
If you can, it’s best to provide everything in google docs or pdf’s.
It was the reverse, it was not taking at all from the Q&A within my google doc, even though i havve the exact question.