SMTP settings in my whitelabel account for FacePop do not appear to be working

Answerly
1

SMTP settings in my whitelabel account for FacePop do not appear to be working.

I tested my smtp settings at SMTP Test Tool and it passed perfectly. But in Facepop (in my white label area) I’m getting an error that says: Error SMTP Connection Failed.

Can you check this and help to fix it?

Thanks,
Gary Gordon

2

Hey Gary, can you send an email at hi@answerly.io with the email from your Answerly account so I can check this? Thanks

3

Nevrie, I still haven’t heard back from you since the issue is with my FacePop, not Answerly. What do you need from me to check into this issue? Gary