Hi.
I’m trying to use Continually for human takeover.
I have both Facepop and Answerly (5 tiers)
Right now, I have Facepop embedded and working on my client portal (SuperOkay).
I wanted to add a live chat element and created a bot on Answerly. The I added the chatbot ID to FacePop. The problem is, Facepop nor Answerly runs the script and the AI bot just states a live agent is coming, but it never connects.
Please assist.
I am very sorry but I am not sure I follow the request. Can you please elaborate? What is Continually, as that is something not related to human takever.
Thank you, I’ll do my best to help you out once I know more!
Eventually we plan to support it, however at the moment we have many more updates in the works that is most focused around providing autonomous support to your visitors.