Webhooks and API

Answerly
1

Hello,

@Fatos @Simone I have a question about Answerly’s Webhooks and API. My use case is as follows: I want to connect Answerly’s bot to identify available bookings in TidyCal. For example, if a user asks the bot to schedule a meeting, the bot should have access to TidyCal to check available dates.

I want to do this because I plan to connect Gmail to send a personalized email and also send a WhatsApp template through ManyChat, using the ActivePieces integrator.

Is it possible to achieve this using Answerly’s Webhooks and API? Additionally, I would like to receive the API documentation for Answerly.

Thank you.

2

Community, has anyone experienced a similar use case? @Fatos @Simone

3

Can Tidycal check dates itself? You could link the calendar and it would only show the available dates… Then if someone books an appopintment, fire webhook action via pabbly /zapier to send them an personalized email via gmail or any other pogramm…

so basically
AI CHAT
→ EMBED CALENDAR
→ TIDYCALL CHECK
→ TIDYCALL BOOK
→ TIDYCALL Trigger fires Action to any program you want

:slight_smile: This should work as a workaorund!

1 Like
4

Yes this is the way to do it.

1 Like
5

Hello, support team. @Simone @Fatos

I have noticed that when someone requests to book a consultation, the bot provides the information and displays the calendar very quickly. This causes the user not to have enough time to read what the bot is saying.

Is there a way to add a delay to the bot so that the user can read the information before the calendar is displayed?

Thank you for your help.

1 Like
6

To make something like this work, you would need to have available dates in the training data, such as google sheets, where you would list every available upcoming booking date, and there fore everytime a booking is made, you would need to automatically update google sheets using active pieces, to search and update a row, then delete a row containg the just booked dates

So it actually works like this Answerly bot, trained on a live synced google sheet, called ‘available upcoming booking dates’, Active pieces Tidycal trigger when a new booking is created- google sheets- search and update a row- google sheets delete a row.

Afterwhich the answerly widget should be able to refer to current booking dates, pending that the data is organised in a way the bot can view it, So I would not have too many dates there, instead I would have appscript create the dates daily to only show dates within in the next two weeks to not over crowd the sheet and confuse the bot.

There is alot of moving pieces but pretty simple to do within 2 hours

7

This is something of which should be possible with custom API calls, a feature I requested a few days back :smile: