White Label Feature Settings (Enable / Disable)

Hello I’m a new user of Answerly (Tier 5). I have a question about the white label, how can I, as the Admin/Owner, enable and disable chatbot features based on plans that I created? Example, I would only want to allow the “Speak to Chat” feature in my highest plan offering and disable it in others. Currently I see no way to enable or disable features per client.

Features that I would like to enable / disable are:

Agents Limits - ability to set a limit on the number of agents that can be created per client/collaborator.
Chatbot Limits - ability to set a limit on the number of chatbots that can be created by a client/collaborator.
Speak to Text - ability to toggle this feature off or on by client. (if disabled, the feature would be hidden to client).
Knowledge Hub - ability to select and deselect all training options that a client is allowed to use (example: only allow photos would be allowed in a specific plan/workspace, it would be hidden on all other client workspaces).
Human Takeover - ability to enable or disable Human Takeover feature for clients based on plan. (if disable, the tab would be hidden to client).
Language and Translation String - ability to either set language to one or all based on client plan. If language it set to “one language”, the Translation String would automatically be hidden to the client/collaborator.
Collaborator (the term) - There should be a way to either call this “collaborator” or “client” because the email to a client mentions that we want them to be a collaborator. It may be subtle but that may imply that we are assisting the client in setup when we may only offer self-service.
Number of Collaborators - ability to set a limit to the number of collaborators a client/collaborate can invite to the client admin area.
Custom Code - ability to enable or disable this tab based on client plan (if disabled the tab would be hidden from client/collaborator)
iFrame Embed - ability to enable or disable this feature based on client plan (if disabled it would be hidden from client/collaborator).
Webhooks - ability to enable or disable this feature based on client plan (if disabled it would be hidden from client/collaborator).

If any of the above is possible, which I can’t find the area to make these changes, please let me know and if not please consider adding these to the product roadmap for implementation (sooner-than-later) because it’s hard to have a white label product but clients still have access to all the features that we do as product owners.

Thank you and I look forward to your feedback.

Hi Maxvelocity,

All of the features mentioned above cannot be controlled at the moment. We are working on an update for the plan creator that will allow control over some of the main features, such as chatbot limits and agent limits, open ai key…

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Thanks for the response @Simone. You mentioned that you all are working on some of the main features. I hope that the rest, or most, of the above features will also make the roadmap list as having the ability to control these will make for a better pricing plan structure; i.e. the more features that can be turned off or on, by client, the more value-add and incentive it brings when a potential client is considering purchase. Something to think about as it’s good for marketing and helping Answerly stand out amongst its competitors.

Thanks again for consideration.

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